Data protection policy

1. Introduction

This data protection policy sets out our commitments regarding the collection, use, processing, storage and protection of individuals' personal data, in accordance with the requirements of the European Union's General Data Protection Regulation (GDPR).

2. Personal data collected

We only collect personal data that is necessary for specific and legitimate purposes, and we undertake not to collect excessive or irrelevant data.

The types of personal data we collect may include, but are not limited to:

  • Identifying information such as name, e-mail address, telephone number, etc.
  • Other personal data provided voluntarily by the individual.

3. Purposes of Processing Personal Data

Personal data is collected and processed for the following purposes:

  • Take your reservations
  • To provide our services and products.
  • Communicate with individuals (not for promotional purposes).
  • Responding to requests for assistance and complaints.

4. Retention of Personal Data

Personal data is kept for the period necessary to achieve the purposes for which it was collected, unless a longer retention period is required by applicable law.

5. Security of Personal Data

We put in place appropriate technical and organisational measures to protect personal data against loss, destruction, alteration or unauthorised disclosure.

6. Rights of Persons Concerned

Individuals whose personal data is collected have the right to access their data, to rectify it, to erase it, to restrict its processing, to object to its processing, as well as the right to the portability of their data. We undertake to respect these rights and to respond to requests within the time limits laid down by law.

7. Transfers of Personal Data

Personal data will only be transferred to third countries or international organisations if the conditions set out in the GDPR are met.

8. Communication and awareness-raising

We are committed to communicating transparently with individuals about our data protection policy, our personal data collection and processing practices, and their data protection rights.

9. Updating the Policy

This data protection policy may be revised periodically to reflect changes in our personal data collection and processing practices and to comply with new legal and regulatory requirements.

By using our services or providing us with your personal data, you agree to the terms of this data protection policy.

[Date of last update]: 09/04/2024